We use a courier service provided by UKMail.

Carriage to most of the UK is £4.95 up to 25kgs and is a next day service delivered between 8am and 6pm.

We may use Royal Mail for delivery to some parts of non-mainland UK.

If you are out at the first delivery attempt a card will be left by the courier, and they will re-attempt delivery the following day. If you are out again the parcel will go back to your local depot for collection within the next 5 working days.

We can also ship on a before 9am, before 10:30am and before Noon service. Please contact us for more information.

You can track your parcel online at https://www.iconsign.biz/SingleSignOn/index.aspx

You can find your local depot by entering your postcode at http://www.ukmail.biz/locator.html

Delivery Times

Some frames are pre-made and we carry stock, others are made to order. 90% of our web sales are dispatched within 2-3 days. If you need your frames quicker then give us a call or contact us. We are very approachable and can often rush jobs through if neccessary.

Please note some places in the Highlands and the Islands of the UK will be a 2-3 day delivery service.

Postcodes affected by this are:

All delivery dates shown are for guidance only; actual delivery dates or times may vary depending on circumstances beyond our control.

Checking Goods

Deliveries will be made by our appointed carrier, at the address stipulated in your order. It is your responsibility to ensure that someone is available to accept delivery.

Upon receipt of your order you will be asked to sign for the goods received and agree that they are in good condition. If the package does not appear to be in good condition then please check your item before signing. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as 'Unchecked'. Failure to do so may affect any warranty claims you make thereafter.

If the goods are damaged then please inform us on the day of delivery.