Frequently Asked Questions

Common ready-made sizes include 4x6", 5x7", 8x10", and A4. We also stock many other sizes and can create custom frames to fit any dimensions. Read more in our Frame Size Guide

Measure your artwork and consider whether you want a mount. The mount adds space between the image and frame, enhancing the presentation. How to Measure for a Frame

We use solid wood for all frames (never MDF), with options for painted finishes, real wood veneers, or metal styles. Our glazing options include glass or acrylic.

Our frames come with sawtooth or D-ring hangers. For heavier pieces, we recommend using wall plugs and screws. Frame Hanging Tips

Yes. Use adhesive picture strips or removable hooks for lightweight frames. They're renter-friendly and leave no marks.

Use a soft cloth and mild cleaner. Spray onto the cloth, not directly onto the glass. Avoid harsh chemicals or abrasive pads.

Yes. We use glass or acrylic to protect your artwork. Use a mount or spacer to stop the artwork from touching the glazing. Glass vs Acrylic – Which Should I Choose?

This isn’t ideal, as it can crop or distort the presentation. Instead, use a custom frame or mount to get the best visual result. Understanding Mounts and Aspect Ratios

Yes. We specialise in made-to-measure frames for any size or shape. Just provide the artwork dimensions or visit our showroom.

We frame prints, canvases, textiles, medals, football shirts, vinyl records, baby clothes and more. If it matters to you, we can frame it! What Can Be Framed?

Yes. We use acid-free mountboards and UV-resistant glazing to protect your artwork long-term. What Is Conservation Framing?

Of course! Visit our Cam showroom or request sample images online. Our team will help you pick the perfect style.

Yes. We offer a lifetime quality guarantee against defects in workmanship or materials. If there’s an issue, we’ll put it right.

Usually 10–14 working days. For urgent jobs, we offer a fast-track option depending on availability. See Our Current Turnaround Times

For stock items, yes. Place your order before 1pm and we’ll dispatch the same day. Custom orders take longer as they're made to order.

Tracked 2-day delivery is £3.95. Next-day tracked is £4.95. Orders over £45 ship free within the UK.

We do not currently offer international delivery due to the fragile nature of our frames.

We offer a 30-day no-quibble returns policy for ready-made frames. Custom orders are covered by our quality guarantee. Returns & Guarantee

A mount (or mat) is a border between your artwork and the frame. It prevents the image touching the glass and adds visual space. Why Use a Mount?

Yes. We use conservation-grade whitecore board that’s acid-free and lignin-free, so it won’t discolour or damage your artwork.

• Clear Glass: Standard protection, cost-effective.
• Non-Reflective: Reduces glare in bright rooms.
• UV-Filtering: Blocks harmful UV rays to prevent fading.
• Acrylic (Perspex): Lightweight and shatterproof – ideal for large or high-risk areas.

We stock over 30 moulding styles in natural wood tones, painted finishes, metallics, and minimal modern designs. Frame Colour & Style Guide

Unit J2, Draycott Business Park, Cam, Dursley, Gloucestershire GL11 5DQ. Just a short drive from Stroud. Visit Us

We’re open Monday–Friday. Please check the website or call 01453 890566 before visiting to confirm current hours.

No appointment needed, but it helps for complex projects. Feel free to pop in or book ahead to ensure dedicated help. Contact Us