We want you to be delighted with your purchase, but if you are not, you can return any item within 30 days of receipt, provided the products are returned complete, in perfect condition and with their original packaging. Please provide proof of purchase when returning an item.
If the goods are faulty, a refund or exchange will be offered. If a refund is required this will be issued to the original payment method that was used when you made your purchase. We are not able to refund any postage charges unless your item is faulty or damaged.
For purchases made in store:
Any items purchased in our Cirencester retail shop from 1st November 2020 will be eligible to be returned within 30 days.