We promise that you will be 100% happy with your frames, or we will give you your money back!
This is the promise we make to all of our customers old and new, and what has kept us in business for the last 30 years. We care hugely for our frames and our customers. This is what sets us apart from our ‘competition’.
- All of our frames are made from solid wood (from sustainable managed forests), not MDF or Plastic like a lot of cheaper inferior frames.
- All of our frames up to and including a 20” x 16” come with real glass (not Perspex or ‘safety glass’)
- Each and every frame is checked by a real human picture framer to make sure the quality is up to our usual standards.
- Each order is packed in one of our specially made boxes and sent via tracked delivery with Royal Mail
If you are not entirely happy with your frame for whatever reason we will refund you your money.